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Popular Help Questions

14
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • Links to other sites not working when I click on them
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  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
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  • How do I move to the next page?
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I can’t open the program – says no “app” to be found
  • What do I do if my certificate does not print?
  • The link to the site is not working/loading on my computer, what do I do?
  • Can I access the program on my tablet or phone?
  • What happens if I sent an incorrect email with my contact information?

Certificates

4
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • What do I do if my certificate does not print?
  • I scored really low on some of my courses, so I want to take them over, is that ok?

Reporting

6
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • The submit button is not working once I enter my answer
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I scored really low on some of my courses, so I want to take them over, is that ok?

Scores

6
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • The submit button is not working once I enter my answer
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I scored really low on some of my courses, so I want to take them over, is that ok?

Course

9
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • Links to other sites not working when I click on them
  • The submit button is not working once I enter my answer
  • Sometimes I can’t enter comments in the text box – it won’t allow me
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • I clicked on the video and it didn’t start
  • How do I move to the next page?
  • I can’t open the program – says no “app” to be found
  • I scored really low on some of my courses, so I want to take them over, is that ok?

Navigation

2
  • Links to other sites not working when I click on them
  • How do I move to the next page?

Video

1
  • I clicked on the video and it didn’t start

Printing

1
  • What do I do if my certificate does not print?

Login

2
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  • What happens if I sent an incorrect email with my contact information?

Email

1
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  • Home
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  • What do I do if my certificate does not print?

What do I do if my certificate does not print?

Make sure your system is set up for a printer. If it is, you may need to download the certificate and save to your device. Then proceed to print from your device.

Updated on November 20, 2020

Workforce development is about people and a love for skills.

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