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Popular Help Questions

14
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • Links to other sites not working when I click on them
  • The submit button is not working once I enter my answer
  • Sometimes I can’t enter comments in the text box – it won’t allow me
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • I clicked on the video and it didn’t start
  • How do I move to the next page?
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I can’t open the program – says no “app” to be found
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Certificates

4
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • What do I do if my certificate does not print?
  • I scored really low on some of my courses, so I want to take them over, is that ok?
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Reporting

6
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • The submit button is not working once I enter my answer
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I scored really low on some of my courses, so I want to take them over, is that ok?
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Scores

6
  • I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • The submit button is not working once I enter my answer
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
  • I scored really low on some of my courses, so I want to take them over, is that ok?
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Course

9
  • I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
  • Links to other sites not working when I click on them
  • The submit button is not working once I enter my answer
  • Sometimes I can’t enter comments in the text box – it won’t allow me
  • I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
  • I clicked on the video and it didn’t start
  • How do I move to the next page?
  • I can’t open the program – says no “app” to be found
  • I scored really low on some of my courses, so I want to take them over, is that ok?
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Navigation

2
  • Links to other sites not working when I click on them
  • How do I move to the next page?
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Video

1
  • I clicked on the video and it didn’t start
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Printing

1
  • What do I do if my certificate does not print?
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Login

2
  • The link to the site is not working/loading on my computer, what do I do?
  • What happens if I sent an incorrect email with my contact information?
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Email

1
  • What happens if I sent an incorrect email with my contact information?

Workforce development is about people and a love for skills.

At Food Processing Skills Canada, our mission is to make certain that the Canadian food and beverage manufacturing sector is building an empowered, and resilient workforce that is primed for growth. We create industry-driven programs for Canada’s 13,000+ food and beverage manufacturing establishments and the sector’s 300,000+ people so that businesses and individuals can achieve their goals.

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