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Popular Help Questions

Can I access the program on my tablet or phone?

What do I do if my certificate does not print?

I can’t open the program – says no “app” to be found

My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…

I clicked on the video and it didn’t start

I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.

Sometimes I can’t enter comments in the text box – it won’t allow me

The submit button is not working once I enter my answer

I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?

I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?

Certificates

I scored really low on some of my courses, so I want to take them over, is that ok?

What do I do if my certificate does not print?

My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…

I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?

Reporting

I scored really low on some of my courses, so I want to take them over, is that ok?

My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…

I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.

The submit button is not working once I enter my answer

I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?

I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?

Scores

I scored really low on some of my courses, so I want to take them over, is that ok?

My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…

I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.

The submit button is not working once I enter my answer

I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?

I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?

Course

I scored really low on some of my courses, so I want to take them over, is that ok?

I can’t open the program – says no “app” to be found

I clicked on the video and it didn’t start

I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.

Sometimes I can’t enter comments in the text box – it won’t allow me

The submit button is not working once I enter my answer

I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?

Navigation

Video

I clicked on the video and it didn’t start

Printing

What do I do if my certificate does not print?

Email

Workforce development is about people and a love for skills.

At Food Processing Skills Canada, our mission is to make certain that the Canadian food and beverage manufacturing sector is building an empowered, and resilient workforce that is primed for growth. We create industry-driven programs for Canada’s 13,000+ food and beverage manufacturing establishments and the sector’s 300,000+ people so that businesses and individuals can achieve their goals.

It’s about making certain that Canadians, new immigrants, and temporary foreign workers have the training and confidence to successfully begin an exciting job or advance their career. It is also about ensuring employers and educators have the right resources to nurture talent and create the perfect learning environment.